Terms and Conditions

1. Acceptance of Terms

By using this website, you agree to be bound by these Terms and Conditions, our Privacy Policy, Returns and Refunds Policy, Payment and Shipping Policy, and any other policies displayed or incorporated by reference on this website.

If you do not agree with these Terms and Conditions, you must not access the website, create an account, submit an order, or purchase products from AEON Optimization.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our purchasing services.

By placing an order, you represent that:

• You are legally authorized to complete the transaction.
• The information you provide is accurate and complete.
• You are purchasing solely for legitimate laboratory, analytical, or educational research purposes.
• Your purchase, possession, handling, and intended use comply with all applicable laws, regulations, institutional requirements, and safety procedures.

3. Research Use Only

All products offered by AEON Optimization are sold exclusively for laboratory research, analytical, and educational purposes.

Products are not intended for:

• Human consumption
• Animal consumption
• Injection
• Ingestion
• Topical or cosmetic application
• Clinical use
• Diagnostic use
• Therapeutic use
• Veterinary use
• Household use
• Food, drug, supplement, or cosmetic use

Products must be handled only by appropriately qualified individuals in controlled research environments using suitable laboratory procedures, equipment, storage, protective measures, and disposal practices.

By purchasing from AEON Optimization, you agree not to use, resell, distribute, promote, or represent any product for an unauthorized human, animal, medical, therapeutic, diagnostic, veterinary, dietary, or consumer application.

4. No Medical or Professional Advice

Nothing on this website constitutes medical, pharmaceutical, veterinary, diagnostic, therapeutic, legal, or other professional advice.

Product descriptions, research references, analytical information, laboratory reports, Certificates of Analysis, educational materials, and customer-support communications are provided solely for general informational and research-documentation purposes.

AEON Optimization does not provide dosing instructions, administration guidance, treatment recommendations, clinical protocols, or advice concerning personal use.

5. Customer Accounts

Certain website features may require you to create a customer account. You are responsible for:

• Providing accurate and current account information
• Maintaining the confidentiality of your login credentials
• Restricting unauthorized access to your account
• All activity performed through your account
• Promptly notifying us of suspected unauthorized access

We may suspend, restrict, or terminate an account when we reasonably believe it has been used fraudulently, unlawfully, deceptively, or in violation of these Terms and Conditions.

6. Product Information

We make reasonable efforts to present product codes, quantities, specifications, descriptions, images, storage information, availability, and laboratory documentation accurately.

Product images are illustrative and may differ from the product received because of packaging updates, label revisions, lot differences, photography, lighting, screen settings, or other reasonable variations.

We do not guarantee that every description, image, specification, laboratory document, price, or other item of website content will always be complete, current, or free from typographical or technical errors.

We reserve the right to correct errors and update product information without prior notice.

7. Certificates of Analysis and Laboratory Documentation

Certificates of Analysis, chromatograms, spectra, testing summaries, batch records, and related laboratory documentation may be made available for certain products and lots.

Laboratory documentation:

• Relates only to the sample and lot identified in the report
• Is subject to the scope and limitations stated by the laboratory
• May not test for every contaminant, characteristic, or risk
• May be updated, replaced, corrected, or supplemented
• Does not establish suitability for human, animal, clinical, therapeutic, diagnostic, or veterinary use

Purity, potency, identity, composition, and quantity are distinct analytical measurements. Customers are responsible for reviewing the complete report rather than relying on an isolated result or summary.

8. Orders and Order Acceptance

An order submitted through the website is an offer to purchase. An automated order confirmation acknowledges receipt but does not necessarily constitute final acceptance of the order.

We reserve the right to review, verify, place on hold, limit, refuse, or cancel an order when reasonably necessary, including when:

• Information is incomplete, inaccurate, or inconsistent
• Payment cannot be authorized or verified
• An item is unavailable
• A price or product-information error has occurred
• The transaction presents an elevated fraud or compliance risk
• The order appears inconsistent with Research Use Only requirements
• The requested transaction may violate law or website policy
• Additional verification is reasonably required

If we cancel an order after payment has been captured, we will issue any refund required under the applicable payment and refund policies.

9. Order Verification

We may request additional information before accepting or fulfilling an order, including confirmation of:

• Customer identity
• Billing or shipping information
• Payment authorization
• Business or institutional information
• Intended laboratory or research purpose
• Compliance with Research Use Only requirements

Failure to provide reasonably requested verification may result in an order being held, limited, refused, or canceled.

10. Pricing, Taxes, and Availability

Prices are displayed in United States dollars unless otherwise stated. Prices, promotions, discounts, inventory, and product availability may change without prior notice.

Applicable shipping charges, taxes, fees, and discounts will ordinarily be displayed during checkout before an order is submitted.

If an incorrect price or material product error is discovered, we may contact you for instructions, correct the error, or cancel and refund the affected order as appropriate.

Adding a product to a cart does not reserve inventory or guarantee its availability.

11. Payments

Payments may be processed through third-party payment processors, merchant-service providers, financial institutions, and fraud-prevention providers.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method
• The billing information is accurate
• You authorize the applicable transaction amount
• You understand that payment approval may be subject to verification and fraud screening

AEON Optimization does not guarantee that any particular payment method will remain available.

12. Shipping and Delivery

Shipping options, processing estimates, delivery estimates, geographic limitations, tracking practices, and related conditions are described in our Payment and Shipping Policy.

Processing and delivery estimates are not guarantees. Actual timing may be affected by order verification, inventory, carrier operations, weather, holidays, incorrect addresses, security reviews, and events outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect, incomplete, or undeliverable address may be the customer’s responsibility where permitted by law.

If we cannot ship within the promised or legally permitted period, we will provide any notice, cancellation option, or refund required by applicable law.

13. Returns, Refunds, and Cancellations

Return eligibility, refund conditions, cancellations, damaged shipments, incorrect items, and related procedures are governed by our Returns and Refunds Policy.

Customers must inspect deliveries promptly and report any missing, incorrect, damaged, or materially defective item within the period stated in that policy.

Nothing in these Terms and Conditions eliminates rights that cannot lawfully be waived.

14. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, customers are encouraged to contact us through our Contact page so that we may investigate and attempt to resolve the issue.

We may provide payment processors or financial institutions with relevant transaction records, order confirmations, customer communications, tracking information, policy acknowledgments, and other evidence necessary to respond to a dispute.

This section does not limit any lawful right to dispute an unauthorized or improperly processed transaction.

15. Prohibited Conduct

You may not:

• Use the website or products for an unlawful purpose
• Submit false or misleading information
• Impersonate another individual or organization
• Use an unauthorized payment method
• Attempt to bypass order, security, or compliance controls
• Interfere with website operation or security
• Upload malicious code or conduct automated attacks
• Scrape, copy, or harvest website data without permission
• Misrepresent AEON Optimization or its products
• Advertise, resell, or distribute products for human, animal, medical, therapeutic, diagnostic, veterinary, or other prohibited use
• Remove, obscure, or alter Research Use Only labels, warnings, lot information, or documentation

16. Intellectual Property

Website content—including logos, branding, graphics, photographs, product images, written content, layouts, databases, downloads, and other materials—is owned by or licensed to AEON Optimization and is protected by applicable intellectual-property laws.

You may access website content for personal evaluation and legitimate purchasing or research-documentation purposes. You may not reproduce, modify, distribute, sell, sublicense, publish, or commercially exploit website content without prior written permission, except where applicable law expressly permits it.

Third-party laboratory names, trademarks, reports, and documentation remain the property of their respective owners.

17. Third-Party Services and Links

The website may integrate with or link to third-party services, including payment processors, shipping providers, authentication services, analytics providers, laboratories, and external websites.

We do not control and are not responsible for third-party websites, systems, availability, security, content, terms, or privacy practices. Your use of a third-party service may be governed by separate terms.

18. Disclaimer of Warranties

To the fullest extent permitted by law, the website, its content, and its services are provided on an “as is” and “as available” basis.

Except for warranties that cannot lawfully be excluded, AEON Optimization disclaims all express or implied warranties relating to the website and its services, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, or freedom from errors.

Nothing in this section alters any express written product commitment or legal consumer protection that cannot lawfully be waived.

19. Limitation of Liability

To the fullest extent permitted by law, AEON Optimization and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

• Use or inability to use the website
• Unauthorized or prohibited product use
• Misinterpretation of product or laboratory information
• Third-party services, carriers, or payment systems
• Loss of data, revenue, profits, opportunities, or business
• Security incidents outside our reasonable control
• Violation of these Terms and Conditions by a customer

Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law.

20. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless AEON Optimization and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, losses, damages, costs, and reasonable expenses arising from:

• Your violation of these Terms and Conditions
• Your unlawful or prohibited use of the website or products
• Your violation of another person’s rights
• Your false, misleading, or unauthorized representations
• Your handling, storage, transfer, resale, disposal, or use of products after delivery

21. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

By using the website, you acknowledge the data practices described in that policy.

22. Suspension and Termination

We may suspend or terminate access to the website, customer accounts, or purchasing services when reasonably necessary to:

• Protect website or account security
• Prevent suspected fraud or misuse
• Enforce these Terms and Conditions
• Comply with legal or payment-processing requirements
• Protect AEON Optimization, customers, or third parties

Provisions that by their nature should survive termination—including intellectual property, limitations of liability, indemnification, governing law, and dispute-related provisions—will remain in effect.

23. Governing Law

These Terms and Conditions and any dispute arising from or relating to the website or transactions with AEON Optimization will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any proceeding that is not subject to a mandatory alternative legal forum shall be brought in a court of competent jurisdiction in Texas, unless applicable law provides otherwise.

24. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in full force and effect.

25. No Waiver

A failure or delay by AEON Optimization to enforce a provision of these Terms and Conditions does not constitute a waiver of that provision or any other right.

26. Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Returns and Refunds Policy, Payment and Shipping Policy, and any order-specific terms, constitute the agreement between you and AEON Optimization concerning the website and applicable transactions.

27. Changes to These Terms

We may revise these Terms and Conditions to reflect changes in our products, website functionality, business practices, payment services, legal requirements, or policies.

Changes become effective when posted unless otherwise stated. The “Last Updated” date at the top of this page identifies the latest revision.

Continued use of the website after revised terms take effect constitutes acceptance of those revised terms.

28. Contact Us

For questions concerning these Terms and Conditions, an order, or a website policy, please contact AEON Optimization through our:

Contact Page